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Page Introduction

About Us

FatCatIT is a Durham based IT company offering IT Support and Website Design to North East companies. Our IT services include on-site and remote support and our expertise lies in maintaining, trouble-shooting and developing computer systems for small to medium companies.

Introducing FatCat IT

We are a North East based IT company providing re-active, pro-active support in addition to a range of complimentary IT products and services.

Proven Track Record

Established in 2007, FatCat IT has been working with local companies for over 10 years.

The Right Approach

One size doesn't fit all for IT support so we tailor our support packages for each and every client.

Up-To-Date Knowledge

Staying up-to-date with the latest developments and industry trends ensures we offer the best advice.


We offer Service Level Agreements to all our clients offering peach of mind and a guarantee of support when you need it most.

Personal Service

We are a small (but caring) IT company and are comfortable working with businesses of all sizes.

Understanding Your Business

By examining our clients businesses it gives us the insight required to offer a solution best suited to their requirements.

4191 Tickets Solved
788 Data Backed Up (TB)
13 Ave. Response time (mins)
601 Devices Maintained

About Us

Regardless of whether our business customers require Responsive IT Support or an ongoing IT Support Contract we can provide quick and effective solutions and take pride in offering complete customer satisfaction.

As well as IT support we also have a great reputation for building high quality responsive websites using HTML5 and CSS3. Our site is built on the October CMS platform and is an excellent example of how simple but effective a website can and should be in delivering the right messages to your customers.

If you try our website on different devices like smartphones or tablets you will see that the design 'responds' and automatically resizes and re-positions content as to ensure the optimum viewing experience.  With the mobile internet market growing exponentially each year it is of vital importance that any new website is fully optimised to take advantage of this evolving market.

FatCat IT also offers a host of standalone services for businesses, including online backups, hosted emails and anti spam solutions.  These are all well established and many of our business customers benefit from one or more of these products.

We our very conscious of working within the budgets available of small companies (as we are ourselves) and through personal service, keeping our promises and working hard we guarantee to offer unrivaled value for money.

If you would like to chat about one or more of our services we would love to hear from you - Contact Us.

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We're here to offer IT support when you need it most Get In Touch

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Cookie Consent

Cookie Consent

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We are delighted to have been invited to start supporting the YMCA at Sunderland, Chester le Street and Fencehouses.

A Postive Start To 2018

A Postive Start To 2018

Historically January can be a slow starter as customers find their feet and before momentum picks up and we are running...